Procedure from time of Purchase
- Please allow 7 working days for delivery, no queries or
e-mails regarding shipping will be answered before this time. - We use DHL Couriers for shipping to International destinations, so we will need a home or work address where there is someone during the day to collect the parcel. Please track and trace your own parcel at
http://www.dhl.co.za/en/express/tracking.html . We will email the tracking number to you once we have posted. - We use Fast Way Couriers for deliveries within South Africa so we will need a home or work address where there is someone during the day to collect the parcel. Please track and trace your own parcel at
http://www.fastway.co.za/our-services/track-your-parcel . We will email the tracking number to you once we have it. - If your tracking number is not showing on the courier’s system, please wait a day or two as we sometimes post after the cut off time or they pick up late.
- We only ship on Monday’s to Thursday’s, not on Friday’s, Saturday’s or Sunday’s.
- Orders received after 10:00 am in the morning will only ship the following posting day.
- We do not accept responsibility for parcels if details are wrongly supplied or filled in.
- We do not ship to PO Boxes or Post Offices.
- We only have the payment methods indicated.
- Please, use only your Order Number as a reference.
- Please send proof of payment should you pay by
EFT . Email proof to orders@omgadz.co.za - We only ship once the deposit has been cleared and in our account.